littlenicky
07-01-2009, 02:26 PM
Website: www.cornerstorecomics.com (http://www.cornerstorecomics.com/)
Ships From: United States (Aneheim, CA)
Ships To: Worldwide
Customer Service:
By e-mail: info@cornerstorecomics.com
By phone: 1-800-521-9975
Return Policy: www.cornerstorecomics.com/index.cfm?page=shopping/customerservice (http://www.cornerstorecomics.com/index.cfm?page=shopping/customerservice)
If an item is damaged during shipping, please contact us via email or our customer service phone number to report the damage. A return label will be provided for your merchandise (for U.S. customers only.) If a replacement is not available, the customer can choose to receive a refund or a store credit.
International customers must return the damaged merchandise to us before any refunds or credit will be given for either the product or the return shipping fees.
ALL order cancellation requests MUST be submitted via email. We do not accept cancellations by phone. This is to protect the customer, as email creates a written history of your request and its subsequent outcome that can be later verified in the event that you receive something that you did not wish to receive.
ALL order cancellations and/or returns will be assessed a minimum 15% cancellation/ restocking fee. High-dollar items ($100+) and orders that are cancelled after they have already entered processing are subject to a higher cancel/restock fee of up to 25%. This is primarily because we are stuck paying the vendor for your item whether you end up purchasing it or not, plain and simple. It sucks, but it certainly isn't anything personal. The minimum cancel charge is $3.00.
Unopened merchandise may be returned for a refund or store credit within 30 days of purchase, but the cancellation/restocking fee (as outlined above) does apply. Shipping charges for these returns are the responsibility of the customer. ALL returns require pre-authorization. Please do not send back items without contacting us first, as we will have no clue why we are receiving the goods and you will likely be waiting a VERY long time to see any sort of credit or exchange. Unopened item returns MUST be received in new, sellable condition in order for you to receive credit.
Once an item has been opened, the responsibility for warranty lies with the manufacturer. CornerStoreComics will not be held liable for broken toys that have been opened and "played with." We will try to help where we can, but our options may be limited.
All sales are final on clearance merchandise (which includes branded sales such as Bargain Bin, Deal of the Day, Brink of Insanity or any other titled sales as they occur.) Items with prices marked in either yellow or red are considered clearance, regardless of whether they are tied to a branded sale heading or not.
Please feel free to contact us directly with any product or service concerns you may have. We would appreciate an opportunity to satisfy your service needs directly, prior to any external escalation procedures.
Ships From: United States (Aneheim, CA)
Ships To: Worldwide
Customer Service:
By e-mail: info@cornerstorecomics.com
By phone: 1-800-521-9975
Return Policy: www.cornerstorecomics.com/index.cfm?page=shopping/customerservice (http://www.cornerstorecomics.com/index.cfm?page=shopping/customerservice)
If an item is damaged during shipping, please contact us via email or our customer service phone number to report the damage. A return label will be provided for your merchandise (for U.S. customers only.) If a replacement is not available, the customer can choose to receive a refund or a store credit.
International customers must return the damaged merchandise to us before any refunds or credit will be given for either the product or the return shipping fees.
ALL order cancellation requests MUST be submitted via email. We do not accept cancellations by phone. This is to protect the customer, as email creates a written history of your request and its subsequent outcome that can be later verified in the event that you receive something that you did not wish to receive.
ALL order cancellations and/or returns will be assessed a minimum 15% cancellation/ restocking fee. High-dollar items ($100+) and orders that are cancelled after they have already entered processing are subject to a higher cancel/restock fee of up to 25%. This is primarily because we are stuck paying the vendor for your item whether you end up purchasing it or not, plain and simple. It sucks, but it certainly isn't anything personal. The minimum cancel charge is $3.00.
Unopened merchandise may be returned for a refund or store credit within 30 days of purchase, but the cancellation/restocking fee (as outlined above) does apply. Shipping charges for these returns are the responsibility of the customer. ALL returns require pre-authorization. Please do not send back items without contacting us first, as we will have no clue why we are receiving the goods and you will likely be waiting a VERY long time to see any sort of credit or exchange. Unopened item returns MUST be received in new, sellable condition in order for you to receive credit.
Once an item has been opened, the responsibility for warranty lies with the manufacturer. CornerStoreComics will not be held liable for broken toys that have been opened and "played with." We will try to help where we can, but our options may be limited.
All sales are final on clearance merchandise (which includes branded sales such as Bargain Bin, Deal of the Day, Brink of Insanity or any other titled sales as they occur.) Items with prices marked in either yellow or red are considered clearance, regardless of whether they are tied to a branded sale heading or not.
Please feel free to contact us directly with any product or service concerns you may have. We would appreciate an opportunity to satisfy your service needs directly, prior to any external escalation procedures.